Q. What areas do you service?
We are currently servicing the Greater Orlando Area but are willing to travel to outside the area, don't hesitate to call and ask.
Q. How long may I use the chairs?
The standard agreement is for a one day rental. If it is necessary to use our chairs for multiple days, longer term rates are available.
Q. What types of payments are accepted and when is payment due?
A deposit is required when booking your Chiavari chairs and the balance is due two weeks before your event. For your convenience, MasterCard, Visa, Discover and American Express as well as cash and personal or company checks are accepted.
Q. Is a reservation required and when should it be made?
Yes, the reservation should be made as soon as possible as it guarantees your product availability.
Q. Is there a delivery charge?
Yes, the charge is based on your venue location. Please call our office for further information.
Q. When can I expect my Chiavari Chairs to be delivered/picked up?
Your event is our priority. We will work with you or your planner to determine the best time to deliver and pick up the chairs.
Q. Can we pickup the chairs ourselves?
No, our staff handles all transporting of the chairs to and from your event.
Q. Will my Chiavari Chairs be set up and taken down?
Yes! It is important that we know when your room will be ready for us – we will set the Chiavari chairs in place around every table. We then remove them after your event!
Q. What is my responsibility for returning the chairs?
Responsibility for the Chiavari chairs remains with the renter until our assigned pick-up time. When we return for the chairs, we will need access to your facility. Delays in access for pick-up could result in additional charges.
Q. What if my venue location requires outside vendors to carry liability insurance?
We do carry a general liability policy and will provide the Certificate of Insurance to your venue coordinator if needed.
Q. What is the difference between Chiavari and Chivari Chairs?
Nothing – just a spelling error! Actually we’ve seen many misspellings for Chiavari; ranging from: chaviri, shiavari, chiavary, shivari, chivari to name a few. No matter how you spell it, we will deliver beautiful Chiavari Chairs to your event!
Q. What type of service can I expect when the truck arrives?
Outstanding!!! Our delivery staff has years of experience in the merchandising-delivery business. Your event will be set up with elegant Chiavari chairs in a timely manner. Our uniformed delivery staff guarantees you excellent and professional service. We look forward to servicing your event!
